You walk into a business, store, restaurant, service company, etc. You have a problem or need that requires help, a solution. If the problem is not straight forward or goes outside the 'normal operating procedure,' some employees would freeze. They would say they couldn't do it because 'the rules' tell them they can't or they don't have permission. Others may say, this isn't the norm, but let me see what I can do. A few minutes later, they have a solution, a work around, something that solves your problem without hurting the company. Something that will eventually help the company because the employee just showed me that common sense, ingenuity and the desire to help a customer trumps the 'way it must be done.' The personal ambition or motivation to actually do a good job, not just 'punch the clock.'
I call these people, 'get things done, make things happen' people.
Any time I find these people, I shout for joy! They are my kind of people. Not working or living inside a box, but working to make the box bigger. Actually living each day with personal motivation to do the best, be the best and actually help others solve problems.
Today, I encourage you to be one of those people.